Privacy Policy

Protection of user personal information acquired through the website

Thank you for visiting the Menicon website. Below, we will explain how we handle users’ personal information acquired through the website.

Menicon Co., Ltd. and Menicon Group (hereinafter referred to as "Menicon") are exerting our utmost efforts to protect your personal information, as transmitted to the Menicon website through the Internet, and to handle such personal information with care. On this page, we will explain how we feel we should handle user personal information.

We believe that the Internet is a wonderful medium for connecting with our customers. Thanks to the advent of the Internet, we can deliver detailed information on Menicon products that could not be conveyed by existing mass media.

On the other hand, the Internet is an open network connected to computers all over the world. As we all know from news relating to the Internet, it is not an information transmission medium for which security can be 100% guaranteed.

Due to its openness, in principle, users have to use the Internet under their own responsibility. Regrettably, this must be kept in mind when transmitting information to us through the Internet.

Of course, we believe we must protect personal information transmitted to the Menicon website from personal computers and other information media.

We observe the following rules in connection with protecting your privacy.

Access restrictions

Access to personally identifiable information transmitted to the Menicon website (such as name, address, telephone number and e-mail address) is granted only to specified Menicon employees engaged in related work, and trustworthy third parties to which Menicon has entrusted protection and management of such information.

Limitation on use of data

Personally identifiable information (such as name, address, telephone number and e-mail address) will not be used for purposes other than for provision of the service demanded from Menicon.

However, please note that we will use information which is not personally identifiable (such as gender, age, product use, opinion, comments and other messages) for the purpose of product development, service improvement, and improvement of our advertisement and promotional activities.

No provision of data to third parties

Menicon does not deliver any information transmitted to the Menicon website to any third party without user consent; provided, however, that user information may be provided to a third party without consent:

If such provision is required by laws and regulations;
If such provision is required for the purpose of protecting human life, person or property, and it is difficult to obtain consent; or
If user information is temporarily provided to a trustworthy third party engaged by Menicon, for the purpose of accomplishing the service desired.

Deletion of data

Menicon will discontinue providing information and delete personally identifiable information (such as name, address, telephone number and e-mail address) upon request.

Our request to customers

We may use information provided to Menicon through the Menicon website (excluding personally identifiable information) for activities to improve our business response. In addition, please refrain from providing suggestions regarding products and services through the Menicon website.

Please note in advance that users are deemed to agree that copyrights in all information transmitted by users through the Menicon website belong to Menicon in order to prevent any disputes that may arise from similarity between our independently developed products and services with any user.

Use of Cookies

The Menicon website uses Cookies in order to improve user's convenience and to analyze the actual condition of use of the Menicon website.

Cookies are small text files transmitted by a website to the user hard disk for the purpose of keeping a record. Use of Cookies is the norm in the Internet industry, and Cookies are used by many websites for the purpose of providing useful functions to users. The computer being used is identified by Cookies, but user personal identity is not revealed. Thank you for your understanding.